Claims
RLI Fidelity has a dedicated claims staff that provides exemplary customer service by
resolving cases:
FAIRLY.
RLI Fidelity’s claim unit is comprised of individuals with noteworthy experience
handling a wide variety of claims in today’s complex business-legal environment.
Our claims team keeps open communication channels with both insureds and their agents.
EXPEDITIOUSLY.
RLI’s goal is to always resolve claims promptly and fairly. In instances where
RLI’s experienced team needs specialized legal or accounting assistance to resolve
a claim, the claim staff moves quickly to obtain assistance in order to resolve the
claim efficiently and effectively.
ECONOMICALLY.
By resolving claims quickly, RLI Fidelity’s claims team saves insureds both time
and money. RLI’s goal is to provide a high level of satisfaction to both internal
and external customers, and our strong financial results attest to our success in
meeting that goal across our diverse product lines.
Please report claims to:
9025 N. Lindbergh Drive
Peoria, IL 61615
Phone: 800-444-0406
Fax: 866-692-6796
new.claim@rlicorp.com
In the event of an emergency occurring after regular business hours (8:30am-5:00pm CST),
contact our claims team at 800-621-5410.
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